Saturday, April 08, 2006

We Don't Have Clients; We Have Suspects!

"The US government during the Clinton Administration tried to make various agencies more client friendly. According to anecdote by John Nellis, the response of Customs officials to this initiative was "We don't have clients; we have suspects.""

That is from Bill Easterly's White Man's Burden, and John Nellis is a non-resident fellow at Center for Global Development.

No comments: